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Work / Digital + Local
Digital · Growth & Demand

From map confusion to clean local visibility

A service business had inconsistent listings, an unclaimed map profile and reviews it never answered.

Discuss a similar brief Digital Marketing
CASE FILE / PIT-012Situation.
Approach.
Outcome.
Representative engagement pattern · built from Productive IT’s disclosed sector experience; client identity and commercials withheld
01 / The situation

What was actually
in the way.

A service business had inconsistent listings, an unclaimed map profile and reviews it never answered.

REFERENCE

PIT-012

SERVICE LAYER

Digital Marketing

SECTOR

Digital · Growth & Demand

DISCLOSURE

Client identity and commercials withheld by default.

02 / The approach

How the work
was sequenced.

01

Claim and clean every listing

Each step is documented so the client team can see the decision, not just the deliverable.

02

Unify name, address and phone everywhere

Each step is documented so the client team can see the decision, not just the deliverable.

03

Build a review-request habit

Each step is documented so the client team can see the decision, not just the deliverable.

04

Track calls and direction requests monthly

Each step is documented so the client team can see the decision, not just the deliverable.

03 / The structure

Workstreams,
deliverables, measures.

Workstreams
  • Funnel and content audit
  • Channel and creative planning
  • Measurement and reporting rhythm
Deliverables
  • Working funnel with defined stages
  • Content calendar with owners
  • Clean local and search presence
How success is judged
  • Stage-to-stage drop-off understood
  • Publishing against a plan, not on impulse
  • Source of each enquiry known
04 / The outcome

What the business
was left with.

Accurate local presence with an active review loop that feeds both trust and rankings.

Fitness & lifestyle brandsSports-led consumer environments

Representative engagement pattern drawn from Productive IT’s disclosed sector experience. No client name, logo, testimonial or unapproved metric is published.

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